Cancellation & Refund Policy
Cancellation & Refund Policy Last updated on 19-12-2024 15:10:01 PRIME TECHNOSOFT believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: * Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. * PRIME TECHNOSOFT does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good. * In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Only same day days of receipt of the products. ...